Shipping Information

We go hell-for-leather to ensure your package is packed and shipped on the same day, but sometimes things may take a little longer to wing their way to you, so please stay calm...have a coffee...and know that your products will be in your hot little hands before you know it 😊

If in doubt email us: hello@conviction.co.nz, or please do use the tracking number provided in your confirmation email to check the status of your order. 

 

NEW ZEALAND SHIPPING 

Standard shipping:

Price: $8 for orders under $150 and FREE for orders $150 and over.

Postal service: NZ Post

Estimated shipping time: 1-3 BUSINESS DAYS (Please allow additional 2 days for rural addresses and holiday period deliveries) 

NZ Urgent Shipping: (Auckland only)

Postal Service: Urgent Couriers - 3 hour delivery

Price: $20

 

AUSTRALIA SHIPPING

Standard shipping:

Price: AUD$15.00

Postal service: NZ Post

Estimated shipping time: We ship all orders Express to AU! However allow 5-10 BUSINESS DAYS (Please allow additional 2 days for rural addresses and holiday period deliveries) 

Postal service: DHL

International orders may attract local customs taxes or duties on arrival to your country. These taxes/duties are required to be paid by the purchaser and are not the responsibility of Conviction. No refunds will be issued for orders where taxes/duties remain unpaid by the purchaser. Please check with your local customs agency regarding the tax/duty likely to be charged prior to placing your order.

Transit times provided in your tracking details are estimates only and delivery times may be extended due to delays such as customs, quarantine processing, freight plane schedules and demand in your region. Please track your order using the tracking details provided in your shipping confirmation email. If you don’t receive an email to your inbox, please check your spam folder for tracking details.

 

INTERNATIONAL SHIPPING

Standard shipping:

Price: NZ$30.00 for the rest of the world

International orders may attract local customs taxes or duties on arrival to your country. These taxes/duties are required to be paid by the purchaser and are not the responsibility of Conviction. No refunds will be issued for orders where taxes/duties remain unpaid by the purchaser. Please check with your local customs agency regarding the tax/duty likely to be charged prior to placing your order.

Postal service: DHL

Estimated shipping time: 2-3 BUSINESS DAYS for neighbouring countries and up to 20 BUSINESS DAYS for countries with long distances. 

Transit times provided in your tracking details are estimates only and delivery times may be extended due to delays such as customs, quarantine processing, freight plane schedules and demand in your region. Please track your order using the tracking details provided in your shipping confirmation email. If you don’t receive an email to your inbox, please check your spam folder for tracking details.

Please ensure your delivery address is correct at checkout, Conviction is not responsible for orders that have not been received due to incorrect delivery details and cannot be changed after checkout is complete. Please ensure someone will be available to sign for your order or collect it if you receive a card-to-call. Conviction cannot re-send your order outside New Zealand if your order gets returned to us due to non-delivery/non-collection.

Countries shipped to and their rates are dictated by DHL with regions of but not limited to:
Asia, Africa, Europe, Australia, North America and South America. We also have access to NZ Post for international shipments. You can see the full list of countries shipped to at checkout or here.

Please contact NZ Post or DHL directly to get information about your order once it has been dispatched; only contact Conviction Customer Care if your order has been deemed lost by NZ Post or DHL or if you have received faulty or damaged products.

 

PROCESSING TIMES

All orders are shipped from Auckland and will be packaged and shipped within 2 business days, excluding unforeseen (e.g., COVID) business delays. Please note, our estimated shipping times do not include our processing time. 

We cannot guarantee that you will receive your package within the expected time frame as estimated shipping times are used as a guide only. Conviction can also not be held responsible for any delays, or missing, lost or stolen packages sent by our couriers. 

If your item hasn't had a tracking update for 5 or more days please email hello@conviction.co.nz and we can file an investigation for your parcel. Please note, during busy, sale and promotional times we may have small delays.

 


Based on 485 reviews
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Naked Face Oil 30ml (Refill)
Michelle OSullivan
Love ❤️

This is my first refill of Naked. To say I'm love this product is an understatement. My 64 year old skin has never looked better. I've used an oil once before and really disliked the feel of it on my face. Conviction oils felt different right from the start. My skin seemed to absorb the goodness and felt so silky afterwards. I wouldn't use anything else now. The glass bottles are easy to travel with and the refills are awesome. Love them 💕

Happy client

Love these oils gave been using for 3months and definitely see an improvement in my skin.

Rebel Gold

Been using this a while now and my skin is so soft and hydrated. I have also noticed my sun spots are fading. Highly recommend.

Easiest skincare routine

At 52 I have used numerous products and this is the easiest routine I have had by far. The products are lovely to use and after just a few weeks I can feel the benefits.

Love it

My skin feels great. Have had great comments

Fabulous

I’ve been using the duo sustem of Conviction skin for 3 months. My skin feels hydrated and plumper. Instant refresh everyday!

Queen B not for me

I have always had problem skin. Since perimenopause I have also suffered from roseacea. Kanuka honey helps, so I was excited to find this product. However while it feels lovely going on, sadly my skin is no better. Back to Kanuka honey masks for me.

Beautiful Products

I have been using both oils for years now and I always get compliments on my 50 year old face! I love the natural products and it feels lovely under your make up.

This oil feels fabulous on my skin and will definitely purchase again

Queen bee

Love this oil, using it now for several months, my skin looks great ! Goes well under my foundation, will definitely be using this product from now on!

This oil is amazing and makes my skin feel fabulous i will definitely purchase again

K
QueenB Mini
Karen Steele
Liquid Gold

I’m enjoying the Queen Bee oils which I purchased in the 3 ml trial bottles. It’s such a bonus to try them out before spending big on a larger purchase . It’s early days but so far I love the way the oil softens and smoothes my face xx

Queen B & Rebel Gold oils

Love these! Wasn't a fan of face oils until finding conviction. Skin looks and feels much more hydrated and has a healthy glow. Also the small bottles last ages!

A natural helping hand

I like the ingredients, I like the simplicity of the routine and I LOVE getting comments about looking much younger than my now 50 years!

L
The 2-Oils Duo System
Lisa Williams
Magical oil

I have been using this oil for 2 months now and have seen an amazing difference
Love love love

Natural and easy skin care

I starting using these amazing oils thinking will they really work but I was amazed after 2 weeks my skin started looking amazing and the compliments that I received were incredible on how lovely my skin looked.

Lovely oil's

Have started this oil a week ago after trying the testers I just had to buy the bigger bottle, only been a week and skin arpund my neck already looks so smooth , iv no reaction to the oils and im usually so sensitive to products, beautiful product, looking forward to weeks down the track what this oil can do.

S
QueenB Mini
Sarah T
The best face oil

I’ve only recently started using this oil, but I’m already loving it! My skin feels smoother and looks more refined. The oil absorbs beautifully without leaving any residue. Excited to get the full size and see even more results.

UnDirty Hydrating Cleanser

Love this cleanser and how it removes my make up without effort leaving my skin clean and soft. A little goes a long way! Have just reordered on a special.

Conviction Bundle 2 Oils

I have tried a lot of other oils and skin products in the past. I love the way Conviction makes my skin feel. I have sensitive skin and the oils work well with my skin. These products make my skin feel amazing, soft and not dry or stripped plus without being too oily. I have just ordered more in a bundle special. Love that it is made in New Zealand and the story behind it!

Conviction skincare

I have been using rebel gold every morning for the last 2 weeks and have noticed a difference in my skin. It’s not as dry, has a glow and feels so much better. Love it for my neck.

So soft

My skin feels so soft after using both the oils & the Undirty Cleanser. The cleanser is really effective without leaving my skin feeling 'stripped'

Queen B & Rebel Gold

It is the best face oils I have ever used.

C
The 2-Oils Duo System
Carolyn Johnston
Conviction bundle

I have tried many skin cream and cleanser products in the past. Conviction feels light on my skin and feels fantastic. I like the thought of only putting natural products onto my face. Menopause has changed my skin and conviction feels like it is feeding and restoring my skin back to a manageable state, while looking and feeling great.

Conviction face products

I have been using Conviction for 10 days and have had two compliments on my skin in the last couple of days. Winning 🤗